Privacy policy

1. Information we collect

We may collect information that you choose to provide, information created when you use our website and limited information from service providers who help us operate the ecosystem.

Information you provide

• Your name, email address and WhatsApp or phone number when you contact us.
• Your enquiry details, course interests and other information you include in a form or message.
• Enrollment, attendance, assessment and certification details when you participate in a Maattam program.
• Information you provide when you join our community, request organization training or communicate with our team.

Information collected automatically

When you browse the website, we may receive technical information such as your approximate location, browser type, device information, pages viewed and referring website. We use this information in aggregate to keep the website secure and improve its structure and content.

2. How we use information

We use personal information for the purposes connected to your interaction with Maattam, including to:

• Respond to questions, course enquiries and requests for organization training.
• Process enrollment, provide learning support and issue or verify certificates.
• Send service-related updates, class information and important changes to our programs.
• Understand how people use the website so we can improve content, accessibility and performance.
• Protect the website, prevent misuse and comply with legal obligations.

Where we send marketing or promotional communications, you can opt out at any time by using the unsubscribe option provided or by contacting us directly.

3. When we share information

We do not sell your personal information. We may share limited information when it is necessary to provide a service, operate the website or meet a legal requirement.

• With trusted service providers that support hosting, forms, email, payments, analytics or communication.
• With instructors, program partners or an organization that has arranged training for you, where needed to deliver that program.
• When required to comply with law, protect rights and safety, or investigate fraud and misuse.
• As part of a business transfer, such as a merger or restructuring, subject to appropriate confidentiality protections.

Service providers may process information in countries other than India. We expect them to use appropriate safeguards and only process information for the services they provide to us.

4. Cookies and analytics

Maattam may use cookies and similar technologies to remember preferences, understand website traffic and maintain essential functionality. Some cookies are placed by services we use for analytics, communication or embedded content.

You can usually control cookies through your browser settings. Blocking some cookies may affect parts of the website, including forms or embedded content. We do not use cookies to sell personal information to third parties.

5. Your choices and rights

Depending on where you live and the laws that apply, you may have the right to request access to, correction of or deletion of personal information we hold about you. You may also be able to object to or restrict certain processing.

To make a request, email maattam.ai@gmail.com with enough detail for us to understand your request. We may need to verify your identity before responding. You can also opt out of non-essential communications at any time.

6. Retention and security

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, including to provide services, maintain records, resolve disputes and meet legal or accounting requirements.

We use reasonable administrative, technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Children's privacy

Maattam's programs and website are intended for adults, working professionals, students and organizations. We do not knowingly collect personal information from children in a way that violates applicable law. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.

8. Changes to this policy

We may update this policy when our services, technology or legal obligations change. We will post the updated version on this page and revise the "Last updated" date above. Your continued use of the website after an update means the revised policy applies to future use.

9. Contact us

If you have a question about this policy or how your information is handled, contact the team behind Maattam.